Parag Mamnani has nearly two decades of experience working with over 10,000 e-commerce sellers to optimize their business processes and grow. His experience working as a Product Lead for Amazon WebStore gives him a unique perspective on the e-commerce market and its remarkable growth. As the CEO of Webgility, Parag has deep insight into the daily operations of e-commerce businesses of all sizes. He believes that most business problems can be solved by looking closely at data and he strives to empower sellers with the data and intelligence they need to succeed. He is a respected voice in the online retail industry and sits on the development councils for both Amazon and Intuit.

Nikki Baird is Managing Partner at Retail Systems Research, an industry market intelligence firm specializing in the impact of technology on the extended retail industry. She focuses on trends impacting the consumer-retailer relationship, along with their supply chain and marketing implications. She has written research and articles on topics ranging from omni-channel strategies, in-store marketing and technology, store performance management, supply chain and multi-channel fulfillment, retailer-manufacturer collaboration, merchandising, and loyalty and promotions management. She has been quoted as a subject matter expert in The Economist, New York Times, Wall Street Journal, USA Today, Huffington Post, and National Public Radio.